Steve Coffman

Steve Coffman

Steve Coffman, LSSI’s Vice President of Operations Support, oversees a team of professional staff and technology resources that serve all of LSSI’s libraries. His group offers collection development services (including securing most favorable pricing and services from vendors); analysis of emerging trends in library services and technologies; recommendations regarding cutting edge improvements as warranted; and integrated library support services.

Prior to joining the LSSI team, Steve spent 15 years at the County of Los Angeles Public Library where he was the Director of FYI, the County’s Business Research Service and he pioneered web-based reference services. Mr. Coffman is recognized internationally as one of the library profession’s forward-thinkers and has written many articles for library publications including, Going Live! Starting and Running a Virtual Reference Service, available from ALA Editions. He regularly contributes articles to library journals, including: “What If You Ran Your Library Like a Bookstore?,” and “Saving Ourselves: Plural Funding for Public Libraries”, “The Decline and Fall of the Library Empire”, and most recently “How Low Can We Go” on the decline of library book purchasing.

Steve has his MLS from UCLA.

Jane Dysart

Jane Dysart, MLS

Jane is a partner with Dysart & Jones Associates a consulting firm specializing for more than two decades in planning, organizational development and customized event management for libraries and information-intensive organizations. She is the former manager of Information Resources at the Royal Bank of Canada, instructor and Advisory Board member at the iSchool of the University of Toronto. She is currently on the International Advisory Board of the San Jose State University iSchool and the University of Southern California Center for Library Leadership and Management.

Jane used her professional training as a librarian to develop and manage information resources in a corporate setting and continues to develop leading edge continuing education for information professionals, not only in international conferences but also customized events. She has created more than 150 conference programs in Canada, the US and the UK. She currently develops and curates conferences in the US and Canada, and chairs:

Jane has recently programmed a series of symposia of the University of Toronto iSchool Institute; developed an event called Building Smarter Organizations and created a new institute with Ken Haycock, The Future of Libraries.

Jane is part of an extensive international network of information and knowledge management though leaders, authors and practitioners. During the last few years she has done research and consulting for Libraries and Archives Canada, Canadian Human Resources Council, several information industry associations, a Chamber of Commerce, and a number of libraries.

Scott HargroveScott Hargrove

Scott Hargrove is the Chief Executive Officer of Fraser Valley Regional Library (FVRL), in British Columbia, Canada. He assumed the role in January 2015, having served in a series executive positions at FVRL starting in 2006 as the Senior Manager of Information Technology.  From 2001 to 2006, he was the Manager of Information Technology at the Burlington Public Library, in Burlington, Ontario.

His current professional focus includes the rapidly changing role of public libraries in their communities, new library business models, and the natural intersection between libraries and technology.  He frequently speaks on these topics at conferences and to special interest groups.

Scott has served as a Board Director for the BC Libraries Cooperative, chaired a provincial committee on software licensing, and is a current member of the Library Leadership Development Council.

Scott holds a B.Ed from the University of Victoria, an MSc in Computer Science from the University of York, England, and the Executive MLIS from San Jose State University.

Ken HaycockKen Haycock

Ken Haycock is currently research professor of management and organization with the Marshall School of Business at the University of Southern California where he develops and directs graduate programs in library and information management. He was previously director (now professor emeritus) at the San Jose School of Library and Information Science, building it into the largest program in the world with four degrees and 2,800 students in the MLIS program in 14 countries and at the School of Library, Archival and Information Studies at the University of British Columbia (now professor emeritus). Prior to the academy, he was a member of the Vancouver School Board’s senior management team, responsible for curriculum and program development and implementation, curriculum resources and technologies and staff development for 7,000 employees at 115 sites.

His consultancies, as senior partner with Ken Haycock & Associates Inc. since 1991, include executive searches, organizational and program reviews and leadership development and coaching.

In the broader community he has been a public library trustee, elected school board member and chair, elected municipal councilor and served on dozens of government and community boards as diverse as publishing, elimination of sexism, race relations and community services.

Recognized by many associations, he was awarded the Queen’s Silver Jubilee Medal for contributions to society and an honorary Doctor of Letters from Capilano University.

Ken holds an Ed.D. (Brigham Young), M.B.A. (Royal Roads), A.M.L.S. (Michigan), and M.Ed. (Ottawa). His research interests focus on management and leadership, role clarification and effectiveness, organizational development, advocacy and influence.

Susan Hildreth

Susan Hildreth assumed the position of Executive Director of the Peninsula Library System, Pacific Library Partnership and Califa on March 1, 2015. She also serves as an Aspen Fellow in the Aspen Institute Communications and Society Program in support of the Dialogue on the Future of Public Libraries.   Susan served as the director of the federal Institute of Museum and Library Services, a Presidentially-appointed, Senate-confirmed post. She served a 4-year term from January 2011 – January 2015

Hildreth is the former city librarian of Seattle where she managed the Seattle Public Library, which includes the world-renowned Central Library and 26 new and expanded branches. The Library operated on a $50 million budget, had approximately 650 staff members, served more than 14 million visitors, and circulated nearly 12 million books and materials in 2010.

Hildreth was the former state librarian of California, where she managed a $70 million budget supporting library and research services for the state government and funding and consultation for California libraries. Before her 2004 appointment by California Governor Arnold Schwarzenegger, Hildreth was city librarian of San Francisco, overseeing an annual operating budget of more than $58 million and a $130 million building program. She also served in leadership positions at the Sacramento Public Library, the Placer County Library, the Benicia Public Library and the Yolo County Library. She began her career in New Jersey.

 Hildreth was president of the Public Library Association and served on its board of directors. She was an elected member of the council that governs the American Library Association. She is a longtime member of the California Library Association and served as its president and treasurer.

 Hildreth graduated cum laude from Syracuse University and holds a master’s degree in library science from the State University of New York at Albany and a master’s degree in business from Rutgers University.

 Susan was raised and educated on the east coast and moved to California in 1980. She raised her two daughters in Davis and lived in the Sacramento and Bay Area region for almost 30 years.  She recently resided in Seattle, Washington, and Washington, DC, and is glad to be back in California.

Misty JonesMisty Jones

Misty is the Director of the San Diego Public Library. She previously functioned as the department’s Deputy Director overseeing Support Services, which includes Building Services, Budget Development and Administration, Information Technology, Grants and Capital Improvement Project Administration, Technical Services, Access Services, Public Technology, and the I CAN! Center for Accessible Services. She oversaw the move, opening, and operations of the Central Library @ Joan Λ Irwin Jacobs Common.

A graduate of the Masters of Library and Information Science program from University of South Carolina, Misty started her library career at the Greenville County Library in South Carolina. She then worked for nine years at the Charleston County Library, working her way up through several progressively responsible positions from Librarian in Children’s Services, the Business Librarian, Assistant Head of Reference, and Regional Branch Manager for the Main Library.

Misty believes libraries are the great equalizer, always inclusive and never exclusive. She thrives on change and believes that the strength of libraries is in their ability to redefine themselves to fit public need. It is because of this that she committed herself to library advocacy. While at Charleston County Library she founded and chaired Libraries Out Loud, a grassroots advocacy program to help restore funding to the library system by promoting libraries to the public as well as legislators and other elected officials throughout the state. After moving to San Diego she immediately sought the opportunity to continue this. She is now a member of the California State Library Legislative Committee and Advocacy Sub Committee.

Greg LucasGreg Lucas

Greg Lucas was appointed State Librarian of California by Governor Edmund G. Brown Jr. on March 25, 2014. He was senior editor for Capitol Weekly from 2011 to 2014. Lucas has written and edited California’s Capitol, a website he created in 2007 focused on California history and politics. He was Sacramento bureau chief and a Capitol reporter for the San Francisco Chronicle from 1988 to 2007. He covered the Capitol for the Los Angeles Daily Journal from 1985 to 1988. Lucas has a master’s degree in professional writing from the University of Southern California and a bachelor’s in communications from Stanford University.

Lee Rainie

Lee Rainie is the Director of Internet, Science and Technology research at the Pew Research Center, a non-profit, non-partisan “fact tank.” His project was described by the American Sociological Association as the “most authoritative source of reliable data on the use and impact of the internet and mobile connectivity” and the ASA awarded him its award for “excellence in the reporting on social issues award” in 2014.

The project has issued more than 600 reports based on its surveys that examine people’s online activities and the impact of mobile connectivity and social media on their lives.

Lee also now oversees the Center’s sustained study of the intersection of science and society. All of its reports and datasets are available online for free at:http://www.pewinternet.org.

Lee is a co-author of Networking: The New Social Operating System, a book about the social impact of the internet and mobile technology. He is also co-author of four books about the future of the internet, which are based on Center surveys.

Prior to launching the Pew Internet Project, Lee was managing editor of the newsweekly magazine U.S. News & World Report. He is a graduate of Harvard University and has a master’s degree in political science from Long Island University.

Catherine QuinlanCatherine Quinlan

Catherine Quinlan was appointed dean of the USC Libraries effective August 1, 2007. She is responsible for guiding the university’s efforts to establish the model for the 21st-century library by providing leadership for USC’s library staff; collaborating with other university deans, faculty and friends to optimize and develop resources for scholars; and building partnerships with art, museum and library institutions throughout Southern California.

Quinlan came to USC after a decade at the University of British Columbia (UBC), where she headed a library system encompassing 300 full-time staff members and more than 21 sites. Beginning in 2004, she also served as managing director of UBC’s Irving K. Barber Learning Centre. Before joining UBC, she spent seven years as director of libraries and chief librarian at the University of Western Ontario, and as an adjunct professor in the university’s Graduate School of Library and Information Science. Previously, Quinlan oversaw the health sciences library at Memorial University of Newfoundland and was a member of the adjunct business administration faculty.

She holds an MBA from Memorial University of Newfoundland, a master of library studies degree from Dalhousie University and a bachelor of music degree from Queen’s University.